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Acceptable Use Policy

Last updated: 2026-11-07 · DRAFT — pending legal review

This Acceptable Use Policy ("AUP") governs all use of GEO.actor. It reflects our commitment to building genuine, lasting brand authority through ethical means — the only kind that earns durable AI recommendations.

These rules are grounded in our internal compliance guardrails document (docs/GUARDRAILS.md) and are binding on all customers and users. Violations may result in immediate suspension or termination without refund.

The platform uses the following sub-processors to deliver its services: OpenAI, Anthropic, Perplexity, Google, DataForSEO, Brave Search, Cloudflare, Neon, Stripe, Sentry. By using the platform you acknowledge that data may be processed by these providers consistent with our Privacy Policy.

Prohibited activities

The following activities are strictly prohibited:

1. Spam and unsolicited messaging

Sending unsolicited bulk email or messages to any recipient who has not explicitly requested them. All outreach must be targeted, relevant, and comply with CAN-SPAM, GDPR, and applicable anti-spam laws.

2. Fake reviews and fabricated social proof

Generating, submitting, procuring, or displaying fake or false consumer reviews, testimonials, ratings, or any fabricated social proof metric. This applies to all jurisdictions including US-facing deployments (FTC 16 CFR 465) and EU-facing deployments (UCPD/Omnibus Directive).

3. Astroturfing

Creating or coordinating the appearance of organic grassroots support, reviews, or endorsements that are in fact coordinated or compensated, without clear disclosure of the commercial relationship.

4. Cloaking

Serving materially different content to AI crawlers, search engine bots, or other automated systems than to human users. All content served to crawlers must be substantively equivalent to content served to humans.

5. Sockpuppet accounts

Creating or operating fake personas, duplicate accounts, or fictitious identities for the purpose of artificially amplifying brand presence, generating fake reviews, or manipulating community discussions.

6. Automated community posting

Automated posting to any community platform — Reddit, Quora, Stack Exchange, LinkedIn, X/Twitter, forums, or equivalent — on behalf of a brand. All community posts must be drafted by a human operator and published manually from their own real account with appropriate disclosure.

7. Vote manipulation

Using automated tools, coordinated accounts, or any other mechanism to artificially inflate or deflate upvotes, likes, shares, ratings, or similar engagement signals on any platform.

8. Paid links without rel=sponsored

Publishing or placing paid links, sponsored content, or compensated placements without the rel="sponsored" attribute. All commercial link arrangements must be disclosed with the correct rel attribute and a record maintained.

9. Scraping against robots.txt

Crawling or scraping any website in violation of its robots.txt Disallow directives or TDM-reservation signals. The platform's crawler always respects robots.txt; customers must not circumvent this via API or custom integrations.

10. Automated use of consumer chat UIs

Automated interaction with consumer chat interfaces — ChatGPT.com, Claude.ai, Gemini.google.com, Perplexity.ai consumer app, or equivalent — for the purpose of querying AI engines. All AI engine queries must use official documented APIs.

11. Prompt injection

Embedding text, HTML comments, hidden elements, or schema directives in published web content with the intent of manipulating an LLM's or AI crawler's model responses. All structured data and content must accurately reflect visible page content.

12. Incentivised reviews without disclosure

Offering discounts, gifts, or other benefits in exchange for reviews or testimonials without a clear, conspicuous disclosure of the incentive to the reviewer and to anyone reading the review.

13. Illegal content or activities

Using the Platform in connection with any illegal activity, including but not limited to intellectual property infringement, defamation, harassment, or activities that violate applicable laws in your jurisdiction.

Positive obligations

When using the Platform's outreach and community features, you must:

  • Obtain explicit human approval before any outreach email is dispatched. No automated sending is permitted.
  • Include a mandatory disclosure line in any community post, answer, or comment that mentions, links to, or benefits a brand you manage (e.g. "Disclosure: I work for [Brand]").
  • Honour all opt-out, unsubscribe, and GDPR Article 21 objection requests within 48 hours.
  • Use only the documented API for AI engine queries; never use consumer chat UIs for commercial measurement.

Enforcement

We reserve the right to investigate suspected violations and to suspend or terminate accounts found to be in breach of this AUP, with or without prior notice. We may also report illegal activity to relevant authorities.

To report a violation: gkadiysky@gmail.com